Staffing

There are two major staffing roles: Training Manager and Instructors.

Training Manager

Each training program should be under the direction of a Training Manager who is responsible for the program. This person’s role is to provide leadership, and assure the usefulness of appropriate health and safety training programs. The Training Manager maintains the program elements of adequate and competent staffing, resources and facilities, course development, training materials, evaluations, and records management.

Experience
The Training Manager should have a minimum of two years of training and education experience in developing and delivering worker safety and health training (or equivalent).

Responsibilities

• Review of training materials. The Training Manager should ensure the review of all training course materials and other training aids prior to their initial use and as needed thereafter. These include course syllabi, handouts, manuals, instructor manuals, audiovisual aids, enhanced technology methods, demonstration and hands-on equipment, and other such training materials. This review is to ensure the technical accuracy of the materials against requirements by federal and state agencies (i.e., Cal/OSHA, CDC, FEMA, NFPA, EPA), as well as UCOP and campus specific requirements.
• Evaluation of Program. The Training Manager should develop and maintain a program evaluation plan. At least annually, the Training Manager should modify the program to address identified deficiencies (based on course evaluations), relevant new standards or regulations, or new training methods and technologies. Program evaluations should address the key questions in the section on Evaluations.

Instructors

Instructors are subject matter experts who deliver content in a classroom setting, or instructional designers who deliver content online, under direction of a Training Manager.Experience. Some OSHA standards (i.e., 29 CFR 1910.1210) require trainers to be qualified to instruct about the subject matter that is being presented in training. Instruction should be done by qualified persons. The ANSI Z490.1 standard defines a competent training professional as a person prepared by education, training, or experience to develop and implement various elements of a training program. Instructors and classroom facilitators should be deemed competent by the Training Manager to instruct specific courses or training components by:

• Related subject matter education (i.e., degree, diploma, certificate, transcript);
• Documented relevant experience (i.e., copy of a resume, reference check, or professional certification);
• Maintaining competency by participating in continuing education or professional development programs; or
• An annual evaluation of instructional competence by the campus

There may be times when contractors or vendors are used to provide training. In those cases, ensuring competency resides with the training provider. The Training Manager may deem the contractor or vendor competent by formal/informal review of the company’s profile.

Other staffing roles include:

1. Administrative Assistants or Analysts. Responsible for preparing rosters, entering rosters, maintaining databases, or assisting with classroom setup.
2. Instructional designer. Determines the current state and needs of the learner, defines the end goal of instruction, and creates some "intervention" to assist in the
3. Information Technology (IT) staff. Writes original coding (or publishes) online training courses, develops webpages to support course materials, or supports educational technology in a classroom setting.
4. Multimedia / Production staff. Technical writers, videographers, or visual designers who are skilled in communication of content. May produce posters, handouts, brochures, or design powerpoint presentations.